PRIVACY NOTICE · OCTOBER 18, 2026
Business pickup request privacy
Williams Critical Medical Logistics, LLC uses this app to receive business courier requests and coordinate transportation. Contact dispatch at 615-861-1523 for privacy questions.
Courier requests: Dispatch@WilliamsMedCourier.com. Direct business correspondence: Mary@WilliamsMedCourier.com.
Information you provide
The request form collects your company or facility, contact name, business email, phone number, business pickup and delivery addresses, requested date and time, package count, service priority, temperature requirement, optional business instructions, and airport flight, business air waybill, cargo desk, and release-contact details when an airport or air mission is requested. Please do not provide patient names, diagnoses, medical record numbers, specimen identifiers, prescription details, or patient home addresses.
How information is used
Submitted details are used to review and respond to your courier request, coordinate the mission, prepare business records and billing, and address service questions. Submitting does not automatically confirm service. Requests are available to the authorized dispatch owner. They are not published to other clients.
Storage and service providers
Business requests and dispatch records are stored through the app’s hosting and database providers. Requests use HTTPS in transit. The service uses a hashed network address to limit repeated submissions. Hosting services may also process connection and operational log data to run and secure the service. Records are retained as needed for dispatch, billing, support, and applicable recordkeeping obligations; there is no automatic deletion period currently configured.
Device storage and permissions
The browser app does not use an advertising or analytics SDK. Its service worker does not cache business request records or authenticated pages. Mobile versions may offer Save draft to keep business request details on your own device; Delete draft removes that local draft. The client app does not request camera, microphone, location, contacts, or HealthKit access. Telephone and share actions use your device’s standard apps.
Sharing and your choices
Business contact information is used for requested courier coordination and necessary service operations. We do not include advertising tracking or sell your request data. You can call dispatch to request review, correction, or deletion of submitted information. Any retained billing or operational record may be subject to applicable recordkeeping requirements. This notice may be updated when app functionality changes.
Confidential billing and payments
Dispatch, jobs, invoices, and rate settings require the authorized owner’s sign-in. Access is checked on the server for reading and saving operations records. Other clients cannot view these records through the public request form. Please do not submit bank account or routing numbers, card details, passwords, payment credentials, or patient information.
We accept PayPal Business and ACH to our Chase business account. Payment instructions are provided separately after dispatch confirms the service and agreed price. This app does not collect or process payments. If you receive confidential business or billing information in error, notify the sender and delete it.
No client account required
Clients can submit requests without creating an account. Owner sign-in is used only for the private dispatch workspace. This app is intended for business dispatch contacts, not children. It does not provide medical treatment or emergency response.